LETTER FROM THE PRESIDENT  Since founding City Express in 1989, our team of dedicated professionals has focused on our clients' needs, enabling us to provide the best service possible. It is this client loyalty and employee dedication that has made City Express Boston's Best Messenger Service.
Whether its getting a package across the City, across the Commonwealth, or across the Country, our clients count on City Express to get it there on time every time!
Today's business environment presents different and greater challenges than in years past and our clients rely on City Express to help them meet their goals. Over the years, our client driven services, including the City Express Employee Shuttle, our Next Flight Out Service, and our Executive Pouch Service are all examples of how City Express partners with clients and works with them to develop innovative delivery solutions.
But we do not stop there! City Express continues to help businesses run smoothly and efficiently by providing them with reliable courier service around the clock. We do this by:- Utilizing the latest industry technology to insure up-to-the-minute pick-up and delivery. Our updated online order entry and tracking system allows continual communication with clients.
- Updating systems, routes, and methods to insure on-time and accurate deliveries.
- Insuring the safety and security of our customers and our employees.
- Mandating our couriers be licensed, wear City Express uniforms, and carry identification at all times.
- Offering live dispatch and customer service 24 hours a day, 7 days a week, 365 days a year.
Since there is little margin for error in our business, the City Express team knows that we are only as good as our last delivery. We are fully committed to customer satisfaction. You, our customers, are our most precious commodity.
Aaron J. Driben
President "With multiple clients on media deadlines, we constantly rely on City Express' rush delivery services. City Express couriers are always on time, often arriving even before we have finished compiling the package for delivery. Their prompt service enables me to meet deadlines that might otherwise be missed and helps us provide excellent service to our many clients."
- President of Public Relations Firm - |